Remitter

Remitter Integration with Vergent LMS Remitter is a digital-first borrower communication and collections platform built for lenders that need AI-powered outreach and self-serve payment resolution for past-due accounts. The platform delivers automated, multichannel communication via SMS and email, routes borrowers to a self-serve payment portal, and uses machine learning to optimize message timing, tone, content, and native language presentation — without requiring borrowers to log in or speak with an agent. Within Vergent LMS, Remitter supports borrower communication and collections functionality for lenders that need connected outreach tools for managing delinquent accounts throughout the loan lifecycle. This integration can help lending organizations automate borrower outreach, reduce reliance on call-center collections, support self-serve payment resolution, and keep communication activity connected within Vergent. For consumer finance companies, installment lenders, online lenders, and other lending organizations, collections communication needs to be timely, compliant, and convenient for borrowers. Remitter gives lenders access to communication and collections tools designed around the needs of consumer finance, helping teams reach more past-due borrowers through digital channels and giving those borrowers flexible ways to resolve balances on their own terms — including choice of payment type and payment plan options. By connecting Remitter with Vergent LMS, lenders can reduce the cost and effort of traditional collections processes, improve borrower engagement through digital-first outreach, and support more convenient ways for past-due customers to self-cure. This helps lending teams manage delinquency more efficiently while keeping key communication and payment activity connected inside Vergent. Remitter fits within Vergent's borrower communication partner ecosystem.